Privacy Policy

Effective Date: August 15th, 2025

TheTechNest Co. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store, TheTechNest Co., which sells electronics, technology, and gadgets via dropshipping to customers worldwide. This policy is written in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applies to all users globally.

1. Data Controller

The Data Controller responsible for your personal data is: TechNest Co.

[Registered Address – to be updated]

[Email – to be updated]

[Phone – to be updated]

2. Personal Data We Collect

We collect the following categories of personal data when you use our website:

a. Information You Provide Directly
- Name
- Shipping and billing address
- Email address
- Phone number (if provided)
- Payment details (processed securely via our payment processors)|

b. Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages viewed and browsing behavior
- Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties
- Payment verification from payment providers
- Order fulfillment details from suppliers

3. How We Use Your Personal Data

We process your data for the following purposes:

- To process and fulfill your orders
- To communicate with you about your order, account, or inquiries
- To process payments securely via third-party payment processors (PayPal, credit card processors, Apple Pay)
- To improve our website and user experience
- To comply with legal obligations
- For fraud prevention and security monitoring

We process your data under the following GDPR lawful bases:

- Contract performance – to process and deliver your orders
- Legal obligation – to meet tax, accounting, and other regulatory requirements
- Legitimate interests – to improve services and prevent fraud
- Consent – for marketing communications (you can withdraw at any time)

4. Third-Party Service Providers

We share your personal data with trusted third parties only when necessary to provide our services:

- Payment Processors (e.g., PayPal, Stripe, Apple Pay) – for secure payment transactions
- Suppliers & Dropshipping Partners – to fulfill and ship orders directly to you
- Website Hosting & Analytics Providers (Wix, Google Analytics) – to operate our site and monitor performance
- Logistics Providers – for shipping and delivery services
- All third parties are required to process your data in compliance with GDPR and other applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Enable essential site functionality
- Analyze website traffic and improve user experience
- Remember your preferences and shopping cart

You can manage or disable cookies through your browser settings. However, some site features may not function properly without them. For more details on our cookies policy, click here.

6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including:

- Order and transaction records: 6 years (for tax and legal compliance)
- Customer account data: until you request deletion or your account is inactive for an extended period of time
- Marketing communications: until you withdraw consent

7. International Data Transfers

As we operate globally and use third-party suppliers and payment processors, your personal data may be transferred to countries outside the European Economic Area (EEA).When this occurs, we ensure appropriate safeguards are in place, such as:

- Standard Contractual Clauses (SCCs) approved by the European Commission

- Transfers to countries with an adequacy decision from the EU

8. Your Rights Under GDPR

If you are in the EEA, you have the following rights:

- Right to Access – request a copy of your personal data

- Right to Rectification – correct inaccurate or incomplete data

- Right to Erasure – request deletion of your personal data

- Right to Restrict Processing – limit how we use your data

- Right to Data Portability – receive your data in a structured, machine-readable format

- Right to Object – object to certain processing, including marketing

- Right to Withdraw Consent – withdraw at any time for processing based on consent

To exercise these rights, contact us at: [Email – to be updated].

9. Complaints

If you believe we have violated your privacy rights, you may lodge a complaint with your local supervisory authority. For EEA residents, you can find your supervisory authority here: https://edpb.europa.eu/about-edpb/board/members_en

10. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted payment processing, secure servers, and restricted data access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at: TheTechNest Co.